Shipping & Delivery Policy

Last updated: November 7, 2025

1. Introduction

This Shipping Policy explains how digital and physical products purchased through www.yonkodimitrov.com(“Website”) are delivered to you.
Our services include online sessions, workshops, digital products (such as audio meditations or guides), and, occasionally, event tickets or physical materials.

By purchasing any product or service, you agree to the terms outlined below.

2. Digital Products (Audio Meditations, PDFs, Online Programs)

All digital products (including audio files, e-books, or online course materials) are delivered electronically.
Once your payment is confirmed, you will receive an email with a download link or access instructions within a few minutes to 24 hours.
In some cases, digital downloads will also be available directly in your customer account dashboard (if applicable).
There are no shipping fees for digital products.

If you experience any issues with accessing your digital purchase, please contact us at
📧 support@yonkodimitrov.com and we’ll assist you promptly.

3. Services and Online Sessions

Coaching, somatic, and alignment sessions are delivered online via Zoom or similar platforms.
After completing a booking or purchase, you’ll receive a confirmation email with date, time, and meeting link.
For live programs or workshops, details (schedule, venue, or Zoom link) will be shared at least 24–48 hours before the event.

4. Physical Materials (if applicable)

Occasionally, we may offer printed guides or event-related materials.
Physical items are shipped within 3–7 business days after payment confirmation.
Estimated delivery times:
- Within Bulgaria: 2–5 business days
- Europe: 7–14 business days
- Worldwide: 10–21 business days

Shipping times may vary depending on carrier delays or customs processing.
You will receive a tracking number via email once your order has been dispatched.

5. Shipping Costs

Digital products: Free delivery.
Physical products: Shipping costs are calculated at checkout based on your location.
Event tickets or programs are delivered electronically (via email or e-ticket system).

6. Lost or Delayed Deliveries

If you do not receive your digital or physical purchase within the expected time, please contact us.
We will reissue your digital link or contact our courier to track your order.
We are not responsible for incorrect delivery details provided by the customer.

7. Contact Information

For any questions regarding shipping, delivery, or access to your purchased materials, please contact:

Yonko Dimitrov
📧 support@yonkodimitrov.com
🌐 www.yonkodimitrov.com
📍 Sofia, Bulgaria